Returns and Exchanges
Policy for the Return of Original artwork and non-limited edition prints
We want you to love your new product. If you are not satisfied with your original artwork, non-limited edition prints or products you have 7 business days from receipt of your purchase to return it in its original package. After this 7 day period I will not be able to offer you a refund or exchange.
You can only return an original artwork, prints and products if it is in it’s original package and returned in the same condition that you received it.
Receipt of proof of purchase is required.
We can exchange prints if you have had a change of heart up to 7 days from the day you received it, limited to one cycle of return and exchange per order providing the print has been returned in it’s original as-new condition. If you wish to proceed with a return, contact me at info@anniefrancesart.com and then I can advise you of the next steps.
Limited Edition Prints
There are no exchanges or refunds with limited edition prints due to the nature of the product, all limited edition sales are final.
International orders
Re-delivery charges apply for any international order exchanges
For any other questions feel free to contact me at info@anniefrancesart.com